
Fitbit in Trouble for Watches that Injured Users
Fitbit came on the scene in 2007 and began to revolutionize getting in shape or at least focusing on the number of steps you take in a day.

Like everything else, Fitbit evolved, adding more features and becoming more user friendly for more and more people to get onboard the Fitbit train.
Late last week, the U.S. Consumer Product Safety Commission announced that Fitbit agreed to pay over twelve million dollars in a civil penalty for selling watches that caused injury to some of the users.
Between 2018 and 2020, Fitbit was made aware of what the U.S. Consumer Product Safety Commission says were numerous complaints from users who were burned by malfunctioning smart watches.
Some of those who were burned suffered second and third degree burns to their wrists and hands.
A recall was announced in 2022 after 115 people made the claim the battery in the watch overheated, with at least 78 of them suffering burns.
Fitbit has agreed to keep internal controls and procedures of their operations while pledging to ensure compliance with guidelines from the Consumer Product Safety Commission which includes upgrading their compliance department.
Also, a part of this agreement, Fitbit will present annual reports on their compliance program, internal operations along with an internal audit of their compliance policies, procedures, systems, and training to the Consumer Product Safety Commission.
This deal was provisionally agreed on by a 5-0 vote from the Consumer Product Safety Commission, subject to public comments.
The hotline number for the U.S. Consumer Product Safety Commission is 1-800-638-2772.
They are responsible for protecting consumers from unreasonable injury or death by products that are made available for us to purchase. They also oversee the reporting to the public when products could cause harm or worse.
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