Have you often wondered if your car or home insurance company is really giving you everything they promise they are? There are serious consequences for insurance companies that make promises they don't keep. If you've trusted your insurance to an Emu, it may literally pay off for you in the long run; but not because of great coverage. Liberty Mutual is having to pay policyholders millions of dollars due to a recent investigation into the company.

98.1 Minnesota's New Country logo
Get our free mobile app
Photo by Jon Hunter on Unsplash
Photo by Jon Hunter on Unsplash


According to, The Minnesota Department of Commerce said that Liberty Mutual Insurance Company agreed to pay over 7 million dollars to approximately 86,500 policyholders as a part of a consent order.

The allegations are lengthy and include the following:

  • Failure to provide the minimum antitheft protection device discount for auto insurance.
  • Violated a state law by applying an automated rate increase.
  • Use an applicant's status as a residential tenant in offering multi-policy discounts for bundling auto and homeowners insurance.

Commerce Commissioner Grace Arnold said, "When consumers pay premiums for insurance policies, they are protected by state law to ensure they get what they pay for, This case demonstrates Commerce’s work to protect consumers and also ensure a fair and equitable marketplace."

Consumers of Liberty Mutual won't have to wait long for their refunds either. Liberty Mutual has 360 days to offer a refund, reduce the premium, or credit the consumer, and if they don't comply within the designated time frame, they will have to pay an additional $150,000 penalty fee.

Most popular grocery stores in America

The most popular grocery stores in America, from corporate chains to family-owned enterprises. Stacker ranked them using consumer ratings sourced from YouGov polls.

Gallery Credit: Stacker

LOOK: Here are the states where you are most likely to hit an animal

Hitting an animal while driving is a frightening experience, and this list ranks all 50 states in order of the likelihood of such incidents happening, in addition to providing tips on how to avoid them.

Gallery Credit: Dom DiFurio & Jacob Osborn

QUIZ: Can you identify 50 famous companies by their logos?

How well do you know the logos of 50 of the world's most famous companies? Keep scrolling to see if you can guess which icon belongs to which brand.

More From 98.1 Minnesota's New Country